What is mediation?
Mediation is a fundamental feature of communication that responds to the needs of others. It refers to the act of facilitating communication.
The mediator has to consciously adapt what s/he says or writes to promote better understanding. For example, presenting, summarising or explaining something s/he has listened to or read.
How do we mediate?
In a Speaking mediation activity, the student will be presented with some kind of information (input) that s/he will have to interpret, and produce some kind of communication with it.
This input can be given in various forms such as a written text, an infographic, images, video and audio.
Similarly, the outcome of the mediation may be presented in different ways. For instance, a conversation or a voice mail (Whatsapp audio, etc.).
What strategies do we need?
Amplify:explain, comment, repeat, clear up.
Reduce: summarize, omit what is not relevant for the listener.
Connect: give examples, compare and associate previous and new knowledge.
Reformulate (reword): translate, paraphrase, adapt the message to the listener.
What is the exam like?
You will be presented a situation (context) in which there is a problem you have to solve. You will have 5 minutes for preparation time. However, you CANNOT take notes.
The outcome in the exam will be a monologue.
Common thread
All kinds of mediation have some features in common. Any mediation activity needs a context. The scenario describes a situation (in which we have to intervene), the people involved, the purpose of the mediation and the final product. Read it thoroughly and consider:
1. What is the situation? Circumstances in which you have to mediate.
2. What are you requested to do? Transmit information, explain data, persuade...
3. What is the purpose of it? What is your goal? Help someone with a problem, give your opinion…
4. Who are the participants? A boss, your friend, family...
Determine
After having the questions above clear, focus on the input given. These are basic questions you need to answer before talking, but keep in mind that the answer doesn’t always have to be ‘yes’.
a) What information should I select for my goal? You do not need to use all the information.
b) Should I use my previous knowledge and relate it to it?
c) Should Igive examples to facilitate a better understanding?
d) Should I add any extra information that may be important or may help in the mediation?
e) Should I use more informal language? People you are addressing.
EVALUATION CRITERIA
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CRITERIA |
points |
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Source analysis (interpretation of content) 2.5 points |
• Identifies and selects the relevant information from the input
• Interprets the message correctly |
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Development of content (mediation strategies) 2.5 points |
• Handles the content appropriately (content, details, explicit intentions): rewords, expands, reduces and connects information, ideas and/or data.
• The speech produced is not a literal quote from the written source. |
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Accommodation to the situation and context (communicative effectiveness) 2.5 points |
• Adapts effectively to the context (communicative purpose, situation and target listener)
• Resolves the communicative problem taking into account the target listener |
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Production quality (coherence, cohesion a accuracy) 2.5 points |
• The information is transmitted clearly and coherently • Speaks accurately according to the parameters of the level • Fluent discourse, correct pronunciation, intelligible |
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Further information:
WRITTEN MEDIATION: Marking criteria
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